Receptionist
Company: Greenwood Healthcare Center
Location: Greenwood
Posted on: January 25, 2023
Job Description:
Greenwood Healthcare Center - The position of Receptionist work
to maintain a friendly and positive image for the center to
callers, visitors, and guests through the responsibility of
greeting and/or directing them. The position must function as a
team member to ensure that work is accomplished and quality service
is delivered, supporting team members and leading the way in
celebrating team successes. - While focusing on delivering quality
service, the position must also manage the resources within their
control and assist others in managing resources. - Job duties &
responsibilitiesPROVIDE A WARM AND HELPFUL POINT OF CONTACT FOR ALL
CALLERS AND GUESTS
- Answer telephone, determine nature of call and direct caller to
appropriate individual or department
- Take accurate messages when personnel are unavailable and
ensure accurate delivery
- Operate paging/telephone system as required
- Greets and directs visitors to the appropriate personnel - - -
- - - - - - - - - - - - - - - - - - - -PROVIDE ADMINISTRATIVE
SUPPORT AS ASSIGNED
- Perform duties such as typing, copying, filing, faxing, etc. as
assigned
- Operates computer and performs data entry as assigned
- Maintains and orders office supplies - - - - - - - - - - - - -
- - - - - - - - - - - - - - - - - -PARTICIPATE IN AND PROVIDE
SCHEDULED TRAINING, EDUCATIONAL CLASSES, AND ORIENTATION PROGRAMS
TO MAINTAIN LICENSURE OF SELF AND CERTIFICATION OF TEAM AND ENHANCE
QUALITY OF CARE.
- Attend any mandatory meetings as required by your center.
- Maintain registration and licensure of applicable employees. -
- - - - - - - - - - - - - - - - - - - - - -PERFORM OTHER RELATED
ACTIVITIES AS ASSIGNED OR REQUESTED. - - - - - - - - - - - - - - -
- - - MAINTAIN AND WORK WITHIN ESTABLISHED DEPARTMENTAL, CENTER,
AND HOME OFFICE POLICIES AND PROCEDURES, OBJECTIVES, QUALITY
IMPROVEMENT PROGRAM, AND SAFETY, ENVIRONMENTAL AND INFECTION
CONTROL STANDARDS.
- Promptly reports any suspected resident abuse, neglect or
misappropriation to the DON. - - - - - - - - - - -Qualifications &
Experience requirements
- High School diploma or GED required
- Prior work/life experiences, preferably in a healthcare
setting.Knowledge/Skills/Abilities - - - - - - - - - - -
- Must be knowledgeable of receptionist practices and procedures,
as well as laws, regulations, and guideline that pertain to
long-term care.
- Must have the ability to make independent decisions when
circumstances warrant such action.
- Must be able to deal tactfully with team members, other staff,
residents, family members, visitors, government agencies, and the
general public.
- Must possess leadership and supervisory ability and the
willingness to work harmoniously with team members in all
positions.
- Must be able to plan, organize, develop, implement, and
interpret the programs, goals, objectives, policies, and
procedures, etc. that are necessary for providing quality
care.
- Must be willing to seek out new methods and principles and be
willing to incorporate them into existing Nutritional Care
practices.
- Basic computer literacy and skills.Work environment
- May work beyond normal working hours, on weekends and holidays,
when necessary.
- Is subject to frequent interruptions.
- Field based work required. - Occasional overnight travel will
be required as times with field based assignments. - -Physical
effort/demands (With or Without the Aid of Mechanical Devices)
- Ability to move (sit, stand, bend, lift) intermittently
throughout the workday.
- Ability to lift, push, pull, and move a minimum of 50
pounds.Mental effort/demands (With or Without the Aid of Mechanical
Devices)
- Ability to function independently and have flexibility,
personal integrity, and ability to work effectively with staff and
support agencies.
- In good health and demonstrating emotional stability.
- Ability to cope with the mental and emotional stresses of the
position.Communication (With or Without the Aid of Mechanical
Devices)
- Must be able to read, write and speak the English language in
an understandable manner.Sensory requirements (With or Without the
Aid of Mechanical Devices) - - - -
- Ability to see and hear or use prosthetics that will enable
these senses to function adequately to assure that the requirements
of this position can be fully met.
Keywords: Greenwood Healthcare Center, Greenwood , Receptionist, Administration, Clerical , Greenwood, Indiana
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