Receptionist

Company: Greenwood Healthcare Center
Location: Greenwood
Posted on: January 25, 2023

Job Description:

Greenwood Healthcare Center - The position of Receptionist work to maintain a friendly and positive image for the center to callers, visitors, and guests through the responsibility of greeting and/or directing them. The position must function as a team member to ensure that work is accomplished and quality service is delivered, supporting team members and leading the way in celebrating team successes. - While focusing on delivering quality service, the position must also manage the resources within their control and assist others in managing resources. - Job duties & responsibilitiesPROVIDE A WARM AND HELPFUL POINT OF CONTACT FOR ALL CALLERS AND GUESTS

• Answer telephone, determine nature of call and direct caller to appropriate individual or department
• Take accurate messages when personnel are unavailable and ensure accurate delivery
• Operate paging/telephone system as required
• Greets and directs visitors to the appropriate personnel - - - - - - - - - - - - - - - - - - - - - - -PROVIDE ADMINISTRATIVE SUPPORT AS ASSIGNED
  • Perform duties such as typing, copying, filing, faxing, etc. as assigned
  • Operates computer and performs data entry as assigned
  • Maintains and orders office supplies - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -PARTICIPATE IN AND PROVIDE SCHEDULED TRAINING, EDUCATIONAL CLASSES, AND ORIENTATION PROGRAMS TO MAINTAIN LICENSURE OF SELF AND CERTIFICATION OF TEAM AND ENHANCE QUALITY OF CARE.
    • Attend any mandatory meetings as required by your center.
    • Maintain registration and licensure of applicable employees. - - - - - - - - - - - - - - - - - - - - - - -PERFORM OTHER RELATED ACTIVITIES AS ASSIGNED OR REQUESTED. - - - - - - - - - - - - - - - - - - MAINTAIN AND WORK WITHIN ESTABLISHED DEPARTMENTAL, CENTER, AND HOME OFFICE POLICIES AND PROCEDURES, OBJECTIVES, QUALITY IMPROVEMENT PROGRAM, AND SAFETY, ENVIRONMENTAL AND INFECTION CONTROL STANDARDS.
      • Promptly reports any suspected resident abuse, neglect or misappropriation to the DON. - - - - - - - - - - -Qualifications & Experience requirements
        • High School diploma or GED required
        • Prior work/life experiences, preferably in a healthcare setting.Knowledge/Skills/Abilities - - - - - - - - - - -
          • Must be knowledgeable of receptionist practices and procedures, as well as laws, regulations, and guideline that pertain to long-term care.
          • Must have the ability to make independent decisions when circumstances warrant such action.
            • Must be able to deal tactfully with team members, other staff, residents, family members, visitors, government agencies, and the general public.
            • Must possess leadership and supervisory ability and the willingness to work harmoniously with team members in all positions.
            • Must be able to plan, organize, develop, implement, and interpret the programs, goals, objectives, policies, and procedures, etc. that are necessary for providing quality care.
            • Must be willing to seek out new methods and principles and be willing to incorporate them into existing Nutritional Care practices.
            • Basic computer literacy and skills.Work environment
              • May work beyond normal working hours, on weekends and holidays, when necessary.
              • Is subject to frequent interruptions.
              • Field based work required. - Occasional overnight travel will be required as times with field based assignments. - -Physical effort/demands (With or Without the Aid of Mechanical Devices)
                • Ability to move (sit, stand, bend, lift) intermittently throughout the workday.
                • Ability to lift, push, pull, and move a minimum of 50 pounds.Mental effort/demands (With or Without the Aid of Mechanical Devices)
                  • Ability to function independently and have flexibility, personal integrity, and ability to work effectively with staff and support agencies.
                  • In good health and demonstrating emotional stability.
                  • Ability to cope with the mental and emotional stresses of the position.Communication (With or Without the Aid of Mechanical Devices)
                    • Must be able to read, write and speak the English language in an understandable manner.Sensory requirements (With or Without the Aid of Mechanical Devices) - - - -
                      • Ability to see and hear or use prosthetics that will enable these senses to function adequately to assure that the requirements of this position can be fully met.

Keywords: Greenwood Healthcare Center, Greenwood , Receptionist, Administration, Clerical , Greenwood, Indiana