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Physician Office Navigator

Company: Franciscan Health
Location: Greenwood
Posted on: August 15, 2019

Job Description:

Physician Office Navigators??? Franciscan Physician Network
? ??1040 Sierra Drive
????Greenwood,?IN?46143???Days??Full-Time?High School Diploma/ GED RequiredWHAT WE NEEDEfficient scheduling support--WHO WE ARE LOOKING FOROutpatient services require scheduling between the patient, the doctor and the facility. Sometimes procedures require additional tests to be scheduled and education to be passed onto the patient. There are a lot of details that need to be managed efficiently and accurately from data entry to chasing down answers on the phone. Our Physician Navigators juggle those needs every day and do it with a smile.--Do you pride yourself on providing exceptional service? Can you accurately detail and coordinate needs? Are you a good problem solver? If so, we---d like to learn more about you.----WHAT YOU WILL DO

  • Process all phone calls in a courteous and timely manner.
  • Retrieve information as requested by patients for other providers.
  • Work with patients in-person inside the physician office.
  • Receive incoming calls or requests from in-house departments.
  • Obtain necessary information to schedule outpatient physical therapy, outpatient treatment, and for diagnostic procedures.
  • Enter information in the scheduling book or facilitates scheduling for patients.
  • Order tests on appropriate admission.WHAT IT TAKES TO SUCCEED
    • Phlebotomy experience desired.
    • Use--logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
    • Understand--the implications of new information for both current and future problem-solving and decision-making.
    • Careful attention to detail and thorough in completing work tasks.
    • Adjust to situations involving repetitive, short-cycle operations carried out according to established standards and procedures.
      WHAT WE'RE LOOKING FOR?1-3 Years ExperienceLicense(s): Not ApplicableCertification(s): Not ApplicableTravel:?Never or Rarely?EQUAL OPPORTUNITY EMPLOYER It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.?Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights. Franciscan Alliance is committed to equal employment opportunity.PHYSICIAN OFFICE STAFF?????

      Company Description:

      Franciscan Health is one of the largest Catholic health care systems in the Midwest employing a work force greater than 18,000. With 14 hospitals and a number of nationally recognized Centers of Health Care Excellence, Franciscan Health takes pride in providing convenient, comprehensive care for our patients and the community we serve.-- For 140 years, Franciscan Health has stayed true to our founding mission to care for everyone who comes through our doors. Each day, throughout the halls of our hospitals, we embrace our Franciscan Tradition by walking in the footsteps of St. Francis, who left behind his worldly possessions to care for all of those in need.

Keywords: Franciscan Health, Greenwood , Physician Office Navigator, Administration, Clerical , Greenwood, Indiana

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