Senior Global Operational Excellence Manager- Quality
Company: Allison Transmission
Location: Indianapolis
Posted on: April 24, 2024
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Job Description:
JOIN THE TEAM THAT'S POWERING PROGRESS
Building cities. Driving commerce. Saving lives. For over 100
years, Allison Transmission has powered the vehicles and technology
that move our world forward.What powers us? Our employees. From the
first person hired by James Allison in 1915 to the thousands across
the globe who work for Allison today, we're driving progress
everywhere because we employ top talent worldwide.
Learn more about this role and how you can begin driving your
career forward!
Job Title:
Senior Global Operational Excellence Manager- Quality
Pay Grade:
T4
Job Description:
Primary Purpose:
As Senior Global Operational Excellence Manager - Quality, you will
spearhead Allison Transmission's dedication to operational
excellence by guiding quality initiatives in line with our vision
to be the premier global provider of commercial-duty propulsion
solutions with a global scope of influence.
Your role within the Global Manufacturing and Continuous
Improvement team is crucial for fostering a culture of quality
transformation and data-driven collaboration. Tasked with
propelling quality advancements, you'll utilize cutting-edge
technologies and analytics to refine manufacturing processes and
amplify our continuous improvement endeavors worldwide. Your
leadership will be instrumental in elevating productivity,
efficiency, and market competitiveness through strategic quality
enhancements.
Key Responsibilities
Uphold and promote the company's values of quality, integrity,
innovation, customer focus, and teamwork.
Develop a clear vision and strategy for the implementation of the
Allison Operational Excellence System (AOES) with a focus on
restructuring the Quality System pillar.
Integrate Lean principles and tools, such as value stream mapping,
Kaizen, 5S, and Six Sigma, into the Quality System pillar. Ensure
that Lean practices become an integral part of the organization's
culture and way of working.
Influence Plant Directors and lead Plant Quality Managers (locally,
nationally, globally) and their teams to ensure compliance with
internal standards and external regulations.
Ownership of managing the plant execution of the quality assurance
systems, including ISO 9001 and IATF 16949 certifications.
Partner with Product Engineering, Central Quality, Supplier Quality
and Manufacturing Engineering teams to integrate quality control
into all phases of production. Analyses data from global operations
to identify areas for quality improvement.
Uses data from global operations to create action plans, driving
continuous improvement efforts.
Ensure customer satisfaction through robust quality assurance
processes.
Report quality metrics and performance to executive leadership and
relevant stakeholders.
Creates action plans and drives change to address concerns related
quality metrics, systems, and processes.
Intermittent travel is expected (up to 25%) for this role.
This role does not have supervisory responsibilty at this time, but
could expand in the future.
Key Performance Measures
The success of the Senior Global Operational Excellence Manager -
Quality, at Allison Transmission can be measured through the
following five major key performance indicators (KPIs):
Operational Excellence Alignment : Effective integration and
advancement of the Allison Operational Excellence System within the
quality domain.
Quality Metrics Achievement: Tangible improvements in product
quality, evidenced by reductions in defect rates, customer
complaints, and warranty claims.
Data-Driven Impact: Enhanced operational efficiency and
decision-making through strategic use of data and analytics.
Stakeholder Engagement: Positive feedback from stakeholders and
successful cultivation of a culture of quality and continuous
improvement.
Qualifications
Required:
Bachelor's degree in engineering, Business, Supervisory, Technical
or a related field
Preferred:
Microsoft Power Platform certifications
Certifications in Six Sigma, PMP, CQE, CMfgE or Shannon Red X.
Masters Degree in Engineering, Business, or Technical related
field.
Experience
Required:
7+ years of experience in manufacturing operations including
experience in continuous improvement and problem-solving complex
quality challenges using data analytics.
Experience with Integrated Management System (TS16949, ISO9001)
5+ years of experience in Project Management
Preferred:
10+ years of experience in manufacturing operations including
experience in continuous improvement and problem-solving complex
quality challenges using data analytics.
7+ years of experience in Project Management
Prior experience in Quality Manager role or similar role with a
strong influence on the Quality organization.
Competencies & Behaviors
These competencies and behaviors are critical for the successful
execution of the role, enabling the Senior Global Operational
Excellence Manager - Quality, to lead quality improvements within
global manufacturing while fostering a culture of continuous
improvement and innovation.
Data Analytics: Proficiency in data analysis, statistical modeling,
data visualization, and the ability to derive actionable insights
from data.
Technical Communication Skills: Ability to understand, speak to,
and articulate the tools to solve complex problems including what
the next steps are to understand and solve the defect /
problem.
Project Management: Strong project management skills, including
planning, execution, and monitoring of quality initiatives within
operations.
Continuous Improvement Knowledge: Knowledge of lean manufacturing
and continuous improvement methodologies, such as six sigma,
kaizen, Shainin Red-x, and the ability to apply them to enhance
efficiency.
Quality Competency: Excellence-driven mindset, ensuring all
processes and outcomes meet the highest standards. Proactive in
establishing and maintaining rigorous quality control and assurance
protocols.
Customer Focus: Ability to understand and anticipate customer needs
to enhance satisfaction. Personalize engagement strategies to align
with customer expectations and success.
Integrity: Uphold ethical standards, transparency, and honesty in
all operations. Ensures accountability and consistency in quality
practices.
Innovation: Encourage creative problem-solving to improve products
and processes. Lead the adoption of new technologies and
methodologies to add value.
Teamwork: Foster collaboration and open communication within and
across teams. Demonstrate leadership that unites teams towards
common goals and excellence.
Scope
Fully seasoned professional role: Has extensive experience in a
field of study that are accountable for enterprise-wide projects
and/or processes.
No direct management responsibilities.
Frequently interacts with leadership up direct management chain and
direct team members. Occasionally interacts with peers within
broader function or across functions.
Has advanced and specialized expertise, typically developed through
a combination of job-related training and considerable on-the-job
experience.
Routinely exercises project leadership over complex projects,
trains other professionals, or serves as a specialized subject
matter expert.
Proactively identifies, defines, and solves the most complex
problems that impact the management and direction of the
business.
Works autonomously within established procedures and practices.
Acts as a lead, coordinating the work of others but is not a
supervisor.
Interprets internal or external business issues and recommends
solutions / best practices.
Work may impact across multiple cross functional teams and
influences management decisions with medium term risk associated
with outcomes.
Travel Requirements
Travel may be required for this position in the future, up to
25%.
Primary Location:
Indianapolis, IN
Additional Locations:
Allison Transmission is an equal opportunity employer. We have
opportunities for all qualified applicants regardless of age, race,
color, sex, religion, creed, national origin, disability, sexual
orientation, gender identity/expression or veteran status.
If you are an individual with a disability or a disabled veteran
requiring assistance and/or reasonable accommodations reviewing any
of the careers information, please contact us at
ati+ask4max@service-now.com .
Please note that Allison Transmission will make an offer of
employment only to individuals who have applied for a position
using our official application. Be on alert for possible fraudulent
offers of employment. Allison Transmission will not solicit money
or banking information from applicants.
Allison Transmission is an equal opportunity employer. We have
opportunities for all qualified applicants regardless of age, race,
color, sex, religion, creed, national origin, disability, sexual
orientation, gender identity/expression or veteran status.
If you are an individual with a disability or a disabled veteran
requiring assistance and/or reasonable accommodations reviewing any
of the careers information, please contact us at 317-242-5000.
Please note that Allison Transmission will make an offer of
employment only to individuals who have applied for a position
using our official application. Be on alert for possible fraudulent
offers of employment. Allison Transmission will not solicit money
or banking information from applicants.
Keywords: Allison Transmission, Greenwood , Senior Global Operational Excellence Manager- Quality, Executive , Indianapolis, Indiana
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