Program Manager IT – Solution Delivery Services – Global Services

Location: Indianapolis
Posted on: June 23, 2025

Job Description:

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world. Come inspire transformational change and bring them to life with operational excellence! The Solution Delivery Services (SDS) team is actively seeking a Program Manager to join our dynamic team. In this role, you will be responsible for overseeing the planning, execution, and delivery of complex programs composed of multiple interrelated projects. You will ensure alignment with strategic goals, manage cross-functional dependencies, and work closely with stakeholders to drive outcomes. You will play a critical role in fostering collaboration across teams, identifying and mitigating risks, and enabling transparency and accountability at all levels. This position offers an excellent opportunity to lead strategic initiatives and contribute to enterprise-wide impact. Are you a results-driven leader who can navigate ambiguity, influence stakeholders, and deliver value at scale? If so, we encourage you to apply. What You’ll Be Doing Reporting directly into the Executive Director, Solution Delivery Services within Global Services, you will primarily focus on doing the work right and ensuring that the program delivers strategic value for the intended benefits through effective alignment to the organization goals, integration, and control of a project’s activities. How You’ll Succeed Set Clear Objectives: Define clear program goals and objectives and communicate them effectively to the project teams and stakeholders. Build Strong Teams: Assemble and develop high-performing project teams, providing guidance, support, and resources to ensure their success. Establish Effective Communication: Foster open and transparent communication channels among team members, stakeholders, and executives. Adaptability and Flexibility: Adapt to changing circumstances, adjust plans when necessary, and be open to new ideas and approaches. Stakeholder Management: Develop and maintain positive relationships with stakeholders, understanding their needs, and managing their expectations. Monitor and Measure Progress: Regularly monitor program progress, measure key performance indicators (KPIs), and make data-driven decisions. Continual Improvement: Foster a culture of continuous improvement, learn from past experiences, and implement lessons learned to enhance future programs. What You Should Bring As an experience Program Manager T professional, you will bring demonstrated experience in the following: Program Planning: Developing a comprehensive program plan, including defining objectives, scope, timelines, and resource requirements. Stakeholder Management: Identifying and engaging stakeholders, establishing effective communication channels, and managing their expectations. Team Coordination: Building and leading project teams, assigning tasks, monitoring progress, and facilitating collaboration among team members. Risk Management: Identifying potential risks and implementing mitigation strategies to ensure project success. Budget and Resource Management: Overseeing the program budget, allocating resources effectively, and ensuring optimal resource utilization. Quality Assurance: Establishing quality standards, conducting regular reviews, and ensuring that projects adhere to established processes and industry best practices. Reporting and Documentation: Providing regular updates to stakeholders, preparing program reports, and maintaining comprehensive documentation. Your Basic Qualifications A bachelor's or master's degree in a relevant field such as computer science, information technology, or business administration At least 7 years of experience in managing IT programs is required. This experience helps demonstrate the ability to handle the complexities of managing multiple projects simultaneously. Strong understanding and knowledge of IT systems, technologies, and methodologies are necessary to effectively oversee IT programs and understand their requirements. What You Should Bring Advanced certifications in project management, such as PMP (Project Management Professional) or PgMP (Program Management Professional), SCM, SAFe, Prosci are highly valued. Demonstrated leadership abilities, along with excellent communication and interpersonal skills, are important to collaborate with teams, manage stakeholders, and provide effective guidance. Strong analytical abilities to assess risks, identify issues, and propose solutions to ensure the program's success About the Organization Lilly IT builds and maintains capabilities using pioneering technologies like most prominent tech companies. What differentiates Lilly IT is that we create new possibilities through tech to advance our purpose – creating medicines that make life better for people around the world, like data driven drug discovery and connected clinical trials. We hire the best technology professionals from a variety of backgrounds, so they can bring an assortment of knowledge, skills, and diverse thinking to deliver innovative solutions in every area of our business. The Solution Delivery Services (SDS) team plays a critical role in strategy, planning and operations of global IT organization. The SDS is responsible for partnering across Tech at Lilly to enable process modernization, business agility and speed to value by leveraging our expertise to provide best in class solution delivery services. WeAreLilly Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form ( https://careers.lilly.com/us/en/workplace-accommodation ) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response. Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ Allies), Veterans Leadership Network (VLN), Women’s Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups. Actual compensation will depend on a candidate’s education, experience, skills, and geographic location. The anticipated wage for this position is $123,000 - $180,400 Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees. WeAreLilly

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