Field Service Manager
Company: Petro Towery, Inc.
Location: Cincinnati
Posted on: February 14, 2026
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Job Description:
Job Description Job Description PETROLEUM FIELD SERVICES MANAGER
Petro Towery is looking for a customer oriented person to manage
our field services team in Louisville, KY Starting wage based on
field knowledge and service management experience If you are
looking for a rewarding career with competitive pay then Petro
Towery is the company for you. Benefits Include: 8 paid holidays
per year Up to 7 weeks personal time off per year Excellent
benefits package 401K with company match up to 6% Full training
facility to meet industry standards Summary The role of the Field
Service Manager is to maintain a fully trained service staff to
meet customer needs; coach and evaluate service staff as needed;
work with vendors and customers on any issue that needs attention;
and provide support to parts, billing and sales staff on
service-related issues. Requirements Essential Duties and
Responsibilities include, but are not limited to the following:
Manages the day-to-day functions of the Service Department. To
include reviewing daily time of assigned employees, checking out
all completed service calls with assigned employees and verifying
employees status near end of day (3:30 pm) to ensure ending their
day in a timely manner and with no issues. Ensures a positive image
of their department by ensuring vehicles are clean and employees
have on proper uniforms. Review Work in Process Report and Tickets
Not Completed reports for their assigned area daily Ensure proper
maintenance of all service vehicles, heavy equipment and trailers.
Schedules daily/weekly/monthly activities of Service Department
Review Projects with all involved a week ahead of schedule to
ensure all parts have been acquired and staged. Go over the Scope
Of Work and Quotes with the lead on each of these Projects.
Resolves commissioning and registration issues with vendors Guides
employee actions by researching, developing, writing and updating
Service Department policies, procedures, methods and guidelines
Ensures all Service Department staff are trained on current
systems, processes and mobile tablet billing procedures Analyzes
various vendor contracts to ensure we are providing service to
contract specifications Evaluates Service Department staff on
performance and provide feedback on raises and promotions Works
with vendors on special projects Works with current customer base
on any needs they may have Procures new relations with prospective
customers Works with warehouse staff on recommended inventory
levels Resolves billing issues and customer complaints Meets and
exceed Service Department deadlines Performs other duties as
assigned Benefits Referenced above
Keywords: Petro Towery, Inc., Greenwood , Field Service Manager, Healthcare , Cincinnati, Indiana
