Full Time Asst - Greenwood - 426

Company: Pacsun
Location: Greenwood
Posted on: January 7, 2021

Job Description:

Overview:

The Assistant Store Manager assists the Store Manager in leading a customer focused, top-line sales driven, profitable and productive store location. The Assistant Store Manager must also inspire and motivate others by exhibiting core value behaviors-including a customer focused selling culture, and ensuring the execution of the Store's KPl's. Assistant Managers also must hold store employees accountable to following all policies and procedures.
Responsibilities:

PacSun Fit

• Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends
• Inspires and motivates others by consistently exhibiting core value behaviors
• Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends
  
  Customer Experience
  
  • Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience
  • Handles customer situations in compliance with policy and procedures, attempts to "solve for yes" and escalates issues as appropriate
  • Maintains a clean and well organized store, promoting a safe working and shopping environment to maximize the customer experience
  • Shares feedback from customers with the leadership team to improve the overall customer experience
  • Performs as the floor supervisor role as needed to cover non-peak periods (breaks etc.)
    
    Priority Setting / Decision Making
    
    • Prioritizes and delegates tasks to meet all operational needs
    • Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience
    • Supports and executes visual directives and maintains visual standards set by the company
    • Drives efficiency in all operational store processes
    • Maintains merchandise flow, filling and presentation standards throughout the store and stockroom
    • Maintains a clean and well organized stockroom and store, promoting a safe work ing and shopping environment to maximize the customer experience
    • Ensures all store associates follow all policies, procedures and all Safety Program practices
      
      Results Driven
      
      • Holds self and others responsible for the accomplishment of all operational tasks
      • Coaches and provides feedback on Sales Associate's performance
      • Supports associate engagement by recognizing and rewarding outstanding performance
      • Provides direction to associates to ensure understanding of company directives and standards
        
        Operational Responsibilities
        
        • LOP: Leads floor for management team to cover breaks during non-peak periods
        • Supervisory level register access
        • Opening / Closing Shift: May be required to open or close store during specific periods based on business needs
          
          Additional Responsibilities
          
          • Ability and willingness to take on additional tasks
          • Adheres to Federal, state and local labor laws
          • Secures and maintains assigned company property
          • Ability to safely lift up to 50 pounds
          • Flexibility with schedule (able to work weekends , early mornings, nights, peak holiday periods)
          • Ability to utilize power tools and navigate a ladder as needed
            Qualifications:
            
            Education/Skills/Experience
            
            • Passion for product, brands, Fashion and trends
            • High school diploma or equivalent required
            • Effective written, verbal and presentation skills
            • Strong communication and time management skills
            • Basic math and computer proficiency
            • Previous retail or stock experience required
            • Experience supervising teams preferred
            • Must be 18 years of age
              
              Physical Demands
              • Ability to climb, reach, bend and lift up to 30 pounds frequently and 50 pounds occasionally
              • Ability to operate a cash register and fold and display merchandise
              • Ability to work in store sales floor for extended periods - 95% or more of assigned shift Ability to communicate through oral interactions

Keywords: Pacsun, Greenwood , Full Time Asst - Greenwood - 426, Hospitality & Tourism , Greenwood, Indiana