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Full Time Asst - Greenwood - 426

Company: Pacsun
Location: Greenwood
Posted on: January 7, 2021

Job Description:

Overview:

The Assistant Store Manager assists the Store Manager in leading a customer focused, top-line sales driven, profitable and productive store location. The Assistant Store Manager must also inspire and motivate others by exhibiting core value behaviors-including a customer focused selling culture, and ensuring the execution of the Store's KPl's. Assistant Managers also must hold store employees accountable to following all policies and procedures.
Responsibilities:

PacSun Fit

  • Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends
  • Inspires and motivates others by consistently exhibiting core value behaviors
  • Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends

    Customer Experience
    • Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience
    • Handles customer situations in compliance with policy and procedures, attempts to "solve for yes" and escalates issues as appropriate
    • Maintains a clean and well organized store, promoting a safe working and shopping environment to maximize the customer experience
    • Shares feedback from customers with the leadership team to improve the overall customer experience
    • Performs as the floor supervisor role as needed to cover non-peak periods (breaks etc.)

      Priority Setting / Decision Making
      • Prioritizes and delegates tasks to meet all operational needs
      • Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience
      • Supports and executes visual directives and maintains visual standards set by the company
      • Drives efficiency in all operational store processes
      • Maintains merchandise flow, filling and presentation standards throughout the store and stockroom
      • Maintains a clean and well organized stockroom and store, promoting a safe work ing and shopping environment to maximize the customer experience
      • Ensures all store associates follow all policies, procedures and all Safety Program practices

        Results Driven
        • Holds self and others responsible for the accomplishment of all operational tasks
        • Coaches and provides feedback on Sales Associate's performance
        • Supports associate engagement by recognizing and rewarding outstanding performance
        • Provides direction to associates to ensure understanding of company directives and standards

          Operational Responsibilities
          • LOP: Leads floor for management team to cover breaks during non-peak periods
          • Supervisory level register access
          • Opening / Closing Shift: May be required to open or close store during specific periods based on business needs

            Additional Responsibilities
            • Ability and willingness to take on additional tasks
            • Adheres to Federal, state and local labor laws
            • Secures and maintains assigned company property
            • Ability to safely lift up to 50 pounds
            • Flexibility with schedule (able to work weekends , early mornings, nights, peak holiday periods)
            • Ability to utilize power tools and navigate a ladder as needed
              Qualifications:

              Education/Skills/Experience
              • Passion for product, brands, Fashion and trends
              • High school diploma or equivalent required
              • Effective written, verbal and presentation skills
              • Strong communication and time management skills
              • Basic math and computer proficiency
              • Previous retail or stock experience required
              • Experience supervising teams preferred
              • Must be 18 years of age

                Physical Demands
                • Ability to climb, reach, bend and lift up to 30 pounds frequently and 50 pounds occasionally
                • Ability to operate a cash register and fold and display merchandise
                • Ability to work in store sales floor for extended periods - 95% or more of assigned shift Ability to communicate through oral interactions

Keywords: Pacsun, Greenwood , Full Time Asst - Greenwood - 426, Hospitality & Tourism , Greenwood, Indiana

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