IT Service Technician
Company: Insight Global
Location: Indianapolis
Posted on: January 15, 2026
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Job Description:
Job Description Job Description Job Description One of Insight
Global’s large Agricultural Sciences companies is looking for an IT
Field Services Engineer to join their team located in the
Indianapolis, Indiana area. This person will analyze, design and
implement new, or modify existing, desktop computing infrastructure
to meet ongoing research center needs. The Field Services Engineer
will provide technical knowledge to handle complex issues and
ensure desktop computing infrastructure meets business
requirements, follows industry standards, and maintains data
security. This role will apply knowledge of desktop computing
infrastructure to meet research center and information management
needs for a robust and fault tolerant network. The qualified
candidate will collaborate daily with data scientists and analysts
in a team setting as well as 3rd party data providers to drive best
practices and identify innovative strategies for successful data
product delivery. The successful candidate will be responsible to
ensure that the platform will be robust and scalable in order to
handle increasing volumes and demands from data and analytics.
Required Skills & Experience 2 years of experience supporting
Windows setup and support, with advanced hands-on desktop
computing, imaging, and implementation experience Ticketing system
support experience, handling escalated Tier 2 tickets with SLA's
while providing white-glove employee experience Experience with
imaging, configuring, and computer/infrastructure deployment
strategies – prefer experience with PDQ, SCCM/Tanium, or similar
Tier 2 Active Directory support experience
Keywords: Insight Global, Greenwood , IT Service Technician, IT / Software / Systems , Indianapolis, Indiana
