Tier 1 Helpdesk Support

Company: Exact IT Consulting
Location: Indianapolis
Posted on: February 18, 2026

Job Description:

Job Description Job Description Benefits: 401(k) 401(k) matching Bonus based on performance Company parties Competitive salary Dental insurance Free uniforms Health insurance Paid time off Training & development Vision insurance Tier 1 Helpdesk Technician Responsibilities: Provide technical assistance with computer hardware and software Resolve issues for clients via phone, in person, or electronically Recommend hardware and software improvements Track customer issues and resolutions Qualifications: Previous experience in IT, customer service, or other related fields Ability to build rapport with clients Strong troubleshooting and critical thinking skills Positive and professional demeanor

Keywords: Exact IT Consulting, Greenwood , Tier 1 Helpdesk Support, IT / Software / Systems , Indianapolis, Indiana

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