Shift Lead - Full Time

Company: Takeda Pharmaceuticals
Location: Greenwood
Posted on: February 9, 2020

Job Description:

Takeda is an industry-leading, global pharmaceutical company with an unwavering dedication to putting patients at the center of everything we do. We live our values of Takeda-ism - Integrity, Fairness, Honesty, and Perseverance - and are united by our mission to strive towards Better Health and a Brighter Future for people worldwide through leading innovation in medicine. Here, everyone matters, and you will be a vital contributor to our inspiring, bold mission. At Takeda, you will make an impact on people's lives - including your own.

BioLife is an industry leader in operating high quality plasmapheresis centers throughout the United States. At BioLife Plasma Services, we excel at caring. Caring for the quality of our lifesaving services, caring for the donors who help make it happen, and caring for the communities we call home. Improving Lives. Improving life for everyone.

BioLife's employment opportunities are among the best, offering competitive pay, immediate benefits, paid time off, on the job training, advancement potential AND an environment full of fast-paced fun all while working to save lives

Primary Role

Responsible for all job duties associated with the screening, processing, and sample collection for new and repeat donors, as well as center leadership and training. Fully trained in all Medical History, Phlebotomy, and Sample Processing job skills. Position will provide oversight of operational flow, assist in training new and existing employees, and provide leadership to staff.

All listed duties must comply with federal, state, local and company-specific regulations related to quality of product, employee and donor safety and to the proper performance of day-to-day activities.

Responsibilities

* Committed to meet customer service expectations (5%)
* Greet donors as they enter and exit the donor floor.
* Answer phones within reasonable timeframe.
* Maintain orderly filing system, purging records as needed.


* Maintain qualifications and perform all duties (core and elective) for Medical History, Phlebotomy, and Sample Processing areas. Train new and existing staff on donor center procedures through demonstration, instruction, observation, and feedback. (60%)
* Provide leadership and training assistance in support of center management and supervisory team, including oversight of operational flow. (25%)
* Perform all non-core area tasks, and those limited to MPCT and above (including, not limited to): (10%)
* Respond and analyze HB detect alarms associated with Aurora machines and/or RBC spills associated with the PCS2 machines.
* Perform change of lot number for soft goods.
* Perform quarterly and annual tube sealer maintenance
* Prepare a Tracking Indicator (TI) log entry, counsel employees on Tracking Indicators, and enter appropriate information into database.

Education & Experience Requirements

Essential: High School Diploma or equivalent required

Desired: Experience in a laboratory, hospital, or other regulated environment is a plus

Key Skills and Competencies

* Living our leadership behaviors is a basic expectation for all Takeda employees. Takeda expects all employees to embody the following:



Leadership Behaviors

* Be Positive
* Be Accountable
* Be Results Oriented
* Be An Excellent Manager of Self and Others
* Ability to read and follow Standard Operating Procedures (SOPs) and to maintain complete and accurate records. Demonstrate work history of above average performance, customer service, and attendance.
* Effective coaching and counseling skills.
* Requires demonstrated leadership and technical expertise, including full certification in Medical History, Phlebotomy, and Sample Processing.
* Internal promotion requiring a minimum of one year experience with BioLife, deviation from guideline may occur based on business needs.

Other Job Components

Complexity and Problem Solving

* Responsible for providing exceptional customer service to donors (external) and fellow employees (internal)
* Refers to Center Manager for guidance decisions (internal)
* Refers to management team for escalated donor/employee concerns (internal)

Internal and External Contacts

* Reports to Center Manager (Internal)
* Coordinates will all other center roles to effectively problem solve, ensure safety of staff and donors, and provide an exceptional customer experience.

Other Requirements

* Maintain general cleanliness of work area and assist other work areas as needed to ensure a clean and professional environment.
* Attend monthly staff meetings and other team meetings as needed.
* Supports the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes as needed, through use of company approved procedures (including but not limited to 5S, Value Stream Mapping and Kaizen).
* Other duties and responsibilities as assigned.
* Production environment requiring the ability to walk and stand for the entire work shift.
* Requires frequent leaning, bending, stooping, crouching, and reaching above the shoulders and below the knee. Requires frequent lifting up to 32 pounds, and occasional lifting up to 50 pounds.
* Must have fine motor coordination, depth perception, and ability to hear equipment sounds from a distance.
* Due to potential exposure to blood borne pathogens (risk level 1), 90% of work tasks require pro-longed glove wear

Notice to Employment / Recruitment Agents:

Employment / Recruitment agents may only submit candidates for vacancies only if they have written authorization to do so from Shire, a wholly-owned subsidiary of Takeda's Talent Acquisition department. Any agency candidate submission may only be submitted to positions opened to the agency through the specific Agency Portal. Shire, a wholly-owned subsidiary of Takeda will only pay a fee for candidates submitted or presented where there is a fully executed contract in place between the Employment / Recruitment agents and Shire, a wholly-owned subsidiary of Takeda and only if the candidate is submitted via the Agency Portal. Candidates submitted or presented by Employment / Recruitment Agents without a fully executed contract or submitted through this site shall not be deemed to form part of any Engagement for which the Agency may claim remuneration.

Equal Employment Opportunity

Shire, a wholly-owned subsidiary of Takeda, is an Equal Opportunity Employer committed to a diverse workforce. Shire, a wholly-owned subsidiary of Takeda, will not discriminate against any worker or job applicant on the basis of race, color, religion, gender, national origin, ancestry, age, sexual orientation, marital or civil partnership status, pregnancy, gender reassignment, non-job related mental or physical disability, genetic information, veteran status, military service, application for military service, or membership in any other category protected under law.

EEO is the Law - https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

EEO is the Law - Supplement - https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf

Pay Transparency Policy - https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf

Reasonable Accommodations

Shire, a wholly-owned subsidiary of Takeda, is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please call 484-595-8400 and let us know the nature of your request and your contact information.

Keywords: Takeda Pharmaceuticals, Greenwood , Shift Lead - Full Time, Other , Greenwood, Indiana