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Clerical - Call Center Position

Company: Diakon Logistics
Location: Greenwood
Posted on: November 22, 2022

Job Description:

*ClericalCall Center Position**Company Profile: *Diakon Logistics provides white-glove, last-mile delivery solutions for the most reputable furniture and appliance retailers in the country. Come join our growing company.*Duties: ** Answers a high volume of calls, screens calls, schedules appointments.* Heavy customer service.* Routing via dispatch track.* Route monitoring and communicating with delivery teams throughout the day.* Reporting and billing.* Determine priorities and multi-tasks.* Maintains historical records by tracking information.* Contributes to team effort by accomplishing related results as needed.*Skills/Qualifications: *Experience with a high-volume call center, Excellent Computer and Data Entry Skills, Comfortable communicating with client, delivery teams and internal staff, Thoroughness, Organization, Attention to Detail, Decision Making, Dependable, Team Player, Results Driven*Schedule*: First and second shift; rotating weekend coverage required.*Hourly Rate*: $18-20/hour DOE + bonus potential.*Diakon Logistics offers a comprehensive benefits package to full-time employees, to include health, dental and vision insurance, 401(k) plan, and paid vacation and holidays.*Job Type: Full-timePay: $18.00 - $20.00 per hour

Keywords: Diakon Logistics, Greenwood , Clerical - Call Center Position, Other , Greenwood, Indiana

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