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Clerical - Call Center Position

Company: Diakon Logistics
Location: Greenwood
Posted on: November 25, 2022

Job Description:

*Clerical-Call Center Position*

*Company Profile: *
Diakon Logistics provides white-glove, last-mile delivery solutions for the most reputable furniture and appliance retailers in the country. Come join our growing company.

*Duties: *

* Answers a high volume of calls, screens calls, schedules appointments.
* Heavy customer service.

* Routing via dispatch track.

* Route monitoring and communicating with delivery teams throughout the day.
* Reporting and billing.
* Determine priorities and multi-tasks.
* Maintains historical records by tracking information.
* Contributes to team effort by accomplishing related results as needed.

*Skills/Qualifications: *
Experience with a high-volume call center, Excellent Computer and Data Entry Skills, Comfortable communicating with client, delivery teams and internal staff, Thoroughness, Organization, Attention to Detail, Decision Making, Dependable, Team Player, Results Driven

*Schedule*: First and second shift; rotating weekend coverage required.

*Hourly Rate*: $18-20/hour DOE + bonus potential.

*Diakon Logistics offers a comprehensive benefits package to full-time employees, to include health, dental and vision insurance, 401(k) plan, and paid vacation and holidays.*

Job Type: Full-time

Pay: $18.00 - $20.00 per hour%58047475%

Keywords: Diakon Logistics, Greenwood , Clerical - Call Center Position, Other , Greenwood, Indiana

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