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Hay and Forage Specialist

Company: John Deere & Company
Location: Greenwood
Posted on: January 19, 2023

Job Description:

There are over 7 billion people on this planet. And by 2050, there will be 2 billion more many moving into urban centers at an unprecedented rate. Making sure there is enough food, fiber and infrastructure for our rapidly growing world is what we're all about at John Deere. And it's why we're investing in our people and our technology like never before! Here the world's brightest minds are tackling the world's biggest challenges. If you believe one person can make the world a better place, we'll put you to work. RIGHT NOW.

John Deere is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to, among other things, race, religion, color, national origin, sex, age, sexual orientation, gender identity or expression, status as a protected veteran, or status as a qualified individual with disability.

Primary Location: United States (US) - Indiana - Fort Wayne
Function: Marketing / Sales
Title: Hay and Forage Specialist - 92253
Onsite/Remote:Onsite Position

This position will be located in Lansing, Michigan or Ft. Wayne, Indiana per the hiring manager's discretion. This may be dependent on the successful candidate's background, experience, and proficiency.

Your Responsibilities

As a Hay and Forage Specialist for John Deere based out of Lansing, Michigan or Ft. Wayne, Indiana you will provide in-depth inspection of Self Propelled Forage Harvester (SPFH), Large Square Baler (LSB) and Self Propelled Windrower (SPW) machines and their attachments. Document issues or concerns to be relayed to the customer, dealer and company personnel In addition, you will:

  • Train customers and dealers on performance enhancing adjustments while in the field with the machines
  • Plan a calendar of travel based on conditions, harvest schedule and number of machines to be visited
  • Provide training to owner/operators and dealer personnel on machine operation and field optimization to drive customer satisfaction
  • Assist dealer personnel with diagnosis and repairs of machine systems to aid in customer up-time
  • Investigate and document issues and failures for root cause analysis, as well as place and track experimental parts to provide the best test environment and data for the source factory
  • Track recommendations given to the dealers for the customer's equipment to ensure implementation
  • Provide training in a formal environment to dealers, customers and company personnel on machine systems and performance enhancements
  • Assist dealer sales personnel with explaining and demonstrating product to prospective customers
  • Ability to travel domestically and internationally, up to 75% Visa sponsorship is NOT available for this position

    What Skills You Need
    • Knowledge of dealer technical and product support competencies
    • Knowledge of customer support processes
    • Ability to travel domestically and internationally, up to 75%
    • Ability to work unstructured hours based on harvest conditions
    • Self-motivated and able to work with minimal day-to-day direction to achieve strategic customer support goals on your territory
    • Proficiency with Microsoft Office products including Outlook, PowerPoint, and Excel
    • Demonstrated mechanical aptitude
      What Makes You Stand Out
      • Technical knowledge of hay and forage products and attachments
      • Powertrain, hydraulic and electrical systems diagnosis skills
      • Field experience dealing with customers and/or dealers in a technical environment
      • Effective conflict resolution and negotiation skills
      • Formal presentation and public speaking skills
      • Knowledge of root cause analysis, FMEA, Product Verification processes, and/or Non-conforming corrective actions (NCCA)
      • Knowledge of the DTAC (Dealer Technical Assistance Center) system

        Ideally you will have a degree or equivalent related work experience in the following:
        • Bachelor's degree in Mechanical, Industrial, Agricultural Engineering, Technology, or other discipline

          What You'll Get

          At John Deere, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. Here, you'll enjoy the freedom to explore new projects, the support to think outside the box and the advanced tools and technology that foster innovation and achievement. Additionally, we offer a comprehensive reward package to help you get started on your new career path, including:
          • Flexible work arrangements
          • Highly competitive base pay and performance bonuses
          • Savings & Retirement benefits (401K and Defined Benefit Pension)
          • Healthcare benefits with a generous company contribution in the Health Savings Account
          • Adoption assistance
          • Employee Assistance Programs
          • Tuition assistance
          • Fitness subsidies and on-site gyms at specific Deere locations
          • Charitable contribution match
          • Employee Purchase Plan & numerous discount programs for personal use Click Here to find out more about our Total Rewards Package.

            The information contained herein is not intended to be an exhaustive list of all responsibilities and qualifications required of individuals performing the job. The qualifications detailed in this job description are not considered the minimum requirements necessary to perform the job, but rather as guidelines.

            The terms of the applicable benefit plans, and all company actions administering or interpreting these plans, continue to control. Deere & Company reserves the right to suspend, amend, modify, or terminate the Plan(s) in any manner at any time, including the right to modify or eliminate any cost-sharing between the company and participants. Changes, which can be made at any time, are made by action of the company's board of directors, or to the extent authorized by resolution of its board of directors, or by the Deere & Company Compensation Committee. In the event of a conflict between the language of the official Plan Documents and this document, the language of the official Plan Documents will control.

            ACA Section 1557 Nondiscrimination Notice

            The John Deere Health Benefit Plans for Salaried Employees and The John Deere Benefit Plan for Wage Employees comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex.

Keywords: John Deere & Company, Greenwood , Hay and Forage Specialist, Other , Greenwood, Indiana

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