Retail Sales Consultant
Company: Manpowergroup
Location: Greenwood
Posted on: February 25, 2021
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Job Description:
Job Summary Responsible for assisting and consulting with
customers on our products and services by utilizing knowledge,
skills and technology to achieve a world class sales and service
experience Works with moderate supervision/guidance. Is accountable
for individual results and impact on team. Job Description Core
Responsibilities Passionately represents products and services by
sharing and demonstrating product and sales know-how with
customers. Provides product demonstrations to educate customers on
full product capabilities to maximize their experience. Takes a
customer-first approach with all customer interactions. Listens and
evaluates customer needs and provides appropriate solutions.
Achieves sales and customer experience goals and objectives.
Provides comprehensive customer onboarding activities and ensures
customers fully understand how to use and manage all company
products/services and gains their consent. Performs operational and
administrative tasks. Partners with customer care to resolve
customer issues, as appropriate. Consistently demonstrates sales
excellence and professionalism with integrity and a warm and
friendly demeanor to customers and teammates. Complies with all
company and retail operational policies and procedures. Completes
training requirements and actively engage in team huddles and
learning. Knows and understands sales compensation plan and its key
elements. Must be able to work a flexible schedule that includes
evenings, weekends, holidays, variable schedule(s) and overtime as
needed. May be asked to work in alternate stores outside of home
base store. Regular, consistent and punctual attendance. Must be
able to carry and lift up to 25 pound boxes, stand and move about
the store constantly. Other duties and responsibilities as
assigned. Employees at all levels are expected to: Understand our
Operating Principles; make them the guidelines for how you do your
job. Own the customer experience - think and act in ways that put
our customers first, give them seamless digital options at every
touchpoint, and make them promoters of our products and services.
Know your stuff - be enthusiastic learners, users and advocates of
our game-changing technology, products and services, especially our
digital tools and experiences. Win as a team - make big things
happen by working together and being open to new ideas. Be an
active part of the Net Promoter System - a way of working that
brings more employee and customer feedback into the company - by
joining huddles, making call backs and helping us elevate
opportunities to do better for our customers. Drive results and
growth. Respect and promote inclusion & diversity. Do what's right
for each other, our customers, investors and our communities.
Disclaimer: This information has been designed to indicate the
general nature and level of work performed by employees in this
role. It is not designed to contain or be interpreted as a
comprehensive inventory of all duties, responsibilities and
qualifications. Comcast is an EOE/Veterans/Disabled/LGBT
employer.
Keywords: Manpowergroup, Greenwood , Retail Sales Consultant, Sales , Greenwood, Indiana
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