Client Experience Manager
Company: HireMoxie
Location: Anderson
Posted on: April 1, 2026
|
|
|
Job Description:
Client Experience Manager ESSENTIAL FUNCTION: The Client
Experience Manager exists for the purpose of providing top level
support to clients. This is accomplished by managing client orders
from start to finish, while placing all restock and supply orders,
and to assist in the general business operations for our client’s
experience. PRIMARY DUTIES AND RESPONSIBILITIES: The following
duties and responsibilities are essential in the daily execution of
the position: • Taking care of assigned accounts at the highest
level. This includes contact via phone and email, placing orders
for all of their supply needs, managing warehouse inventory and
direct ship orders. • Execute all responsibilities in alignment
with the company’s EOS principles to drive accountability,
collaboration, and organizational success. • Emails and phone calls
returned within the same day they are received. This is required
for internal communication and customer communication on all
levels. • Request for pricing from customers provided within 24
hours, with few exceptions. • Build relationships with the clients
– from the top down. Provide consulting on needs pertaining to
streamlining and savings for the customer. • As a part of the CX
(Client Experience) Team, will participate in everyday routines of
answering the phones, weekly meetings, trainings, etc. •
Collaborate and assist with Client Account Managers to meet client
needs. MINIMUM QUALIFICATIONS & SKILLS: • High school education (or
equivalent), with post-secondary pursuit preferred • Preferred
experience in related field (i.e., business, client service) •
Ability to navigate computer proficiently, with programs or
software systems experience • Ability to plan effectively •
Self-Motivated • Highly organized • Excellent communications
skills
Keywords: HireMoxie, Greenwood , Client Experience Manager, Sales , Anderson, Indiana
